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Dr. Len Zwelling

Dr. Len Zwelling

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November 2025

The Death Of Customer Service: The Idiots Rule

2 Comments / Len Zwelling / Leonard Zwelling

Service professionals must be present.

The Death Of Customer Service: The Idiots Rule Read More »

Acceptance

Leave a Comment / Len Zwelling / Leonard Zwelling

Look around. Accept what is happening or what just happened.

Acceptance Read More »

Getting The Right Leadership Without The Bad Guys

Leave a Comment / Len Zwelling / Leonard Zwelling

The process of choosing leaders ought to try to weed out incompetence and evil.

Getting The Right Leadership Without The Bad Guys Read More »

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